CAREERS
At ClearPoint, you are given the opportunity to do meaningful work aligned to your strengths, in an environment where you have a voice and are able to collaborate with others, and ultimately have the chance to create your own career path.
OPEN POSITIONS
Operations Special Servicing & Implementation Specialist
This position will serve as a cross-functional team member within the Special Servicing Team providing recordkeeping and other special processing for key accounts, in addition to providing support for audits and other regulatory processes. The key focus of this role will be to complete high profile transaction processing accurately and timely to meet or exceed key customer expectations. A secondary focus of this role is to work closely with Ops leaders, project leads, and staff to ensure successful implementation of new customers, products and services. Based in our Batesville, Indiana office, you will work closely with members of the ClearPoint team.
Texas Audit Coordinator
This position actively supports the Sr. Operations Supervisor and Operations team by providing responsive and compliant processing for our Texas-based clients. In addition, this role will serve as the primary processor for the bank’s largest national account. This role is responsible for working directly with valued clients in performing accurate and responsive processing for new business, payment and claims in addition to facilitating audit support and providing state specific expertise to internal and external customers. This position is based in our Woodlands, Texas office.
Banking Operation Processor
This is a cross trained, cross-functional position that provides production support to multiple groups in providing exceptional customer service to our customers and the families they serve. In this role, you execute a variety of standardized tasks within multiple operational systems, such as functions related to transaction processing, data entry, archiving, researching and client interaction over the phone or email. You will research abnormalities and be empowered to resolve reconciliation items. You will have the opportunity to recommend, test and implement process improvements. As a cross trained member of the Operations team, you may need to pivot to support ops processing as determined by resourcing levels, demand and SLA’s. You will need to be comfortable in shifting gears and switching up work quickly. Based in our Batesville, Indiana office, you will work closely with members of the ClearPoint team.
careers@clearpointfederal.com